Shipping policy

Shipping Policy

At Stimulus Nutrition, we aim to get your order to you quickly, securely, and without hassle.

Order Processing

All orders are processed within 1–2 business days (Monday to Friday, excluding UK bank holidays). Orders placed after 2pm may be processed the following business day.

Once your order has been dispatched, you’ll receive a confirmation email with tracking details.

UK Shipping

  • Standard UK Delivery: 2–4 business days

  • Free UK Delivery: Available on orders over £75

Delivery times are estimates and may vary during peak periods.

Tracking

All orders are shipped with tracking. You’ll be able to follow your delivery from dispatch to arrival using the link provided in your confirmation email.

Delivery Issues

If your order hasn’t arrived within the estimated timeframe, please contact us at info@stimulusnutrition.com and we’ll look into it for you.

Stimulus Nutrition is not responsible for delays caused by couriers, incorrect delivery information, or circumstances outside our control, but we’ll always do our best to help.

Incorrect Addresses

Please ensure your shipping details are correct at checkout. We cannot be held responsible for orders sent to incorrectly provided addresses.

Damaged or Missing Items

If your order arrives damaged or incomplete, contact us within 48 hours of delivery with your order number and photos where possible, and we’ll resolve it promptly.

International Shipping

We offer international shipping to selected countries. Shipping rates and delivery times are calculated at checkout based on your location.

International orders are typically dispatched within 1-2 business days, in line with our standard processing times. Estimated delivery times vary depending on destination and local courier services.

Please note that customs duties, taxes, and import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Stimulus Nutrition is not responsible for delays caused by customs clearance or local authorities.

If you’re unsure whether we ship to your country or need help with an international order, please contact us at info@stimulusnutrition.com before placing your order.